New Client Information
Before your first appointment at the North Suburban Center for Anxiety, please familiarize yourself with the information below.
Initial Assessment
The first one to two sessions consist of an initial comprehensive assessment. During this time, the clinician will meet with the client or parent of the client to review their history, assess current functioning, and administer assessment measures. The comprehensive assessment is then used to create a customized treatment plan.
Your Treatment Plan
A client’s treatment plan may include one or a combination of the following: Individual cognitive behavior therapy, specialized exposure therapy (in and outside of the office), home visits, referrals to a psychiatrist for medication evaluation, or referrals to a physician for medical evaluation. Additionally, consultation and/or collaboration with family members, outside provider(s), and/or school personnel may be necessary as part of an effective treatment plan.
Length and Frequency of Sessions
All sessions (except the initial assessment) are 45 minutes. However, a longer session may be scheduled, if needed. When this occurs, sessions are prorated accordingly. Typically, sessions are set for once per week, but this can vary based on what is most appropriate for the client.
Insurance
The North Suburban Center for Anxiety does not participate in any insurance networks. This allows us to make optimal treatment decisions regarding length and type of therapy without the limitations imposed by third party payers. We are committed to providing you with the best, most effective treatment available. Ultimately, we believe that The North Suburban Center for Anxiety's method of skills-based, results-oriented therapy will result in shorter treatment cycles and lower out-of-pocket costs for you.
Clients will be given a “super bill” with the proper code numbers for diagnostic category and type of service provided, as well as any additional necessary information. You may submit this to your insurance company for out-of-network benefits or save it for your financial records.
To check your out-of-network benefits, we recommend that you call your insurance company. Some helpful questions can include:
What are my mental health or behavioral health benefits?
How much does my plan cover for an out-of-network provider?
What is my out-of-network deductible?
Is approval required from my primary care physician?
Means of Payment
Cash, check, or credit card are accepted. A credit card is required to be kept on file for billing purposes.
Cancellation/No-show
We require at least 24 hours advance notice of a session cancellation. If less than 24-hours notice is given, you may be charged the full agreed upon rate of services. Please be advised that insurance companies do not reimburse for canceled appointments.
Good Faith Estimates
Effective January 2022, you have the right to receive a “Good Faith Estimate” explaining how much your healthcare services will cost. Under the law, healthcare providers (including mental health providers) need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.